tg9999 Terms and Conditions
Please read these terms carefully before using the tg9999 platform. All policies regarding account registration, bonuses, payments, code of conduct and liability are described in detail here.
Introduction and Acceptance
By using the tg9999 website and mobile platform (referred to hereinafter as the "Platform"), you are considered to have fully accepted all the terms and conditions described below. If you disagree with any part of these terms, please stop using the Platform immediately.
These terms and conditions form a legal agreement between tg9999 and the user. tg9999 reserves the right to modify these terms at any time. Continued use of the Platform after any changes will be taken to mean that you have accepted the new terms.
1. Account Registration and Eligibility
Rules for creating an account and eligibility requirements for users.
1.1 Eligibility Requirements
To create an account at tg9999, users must meet the following requirements:
- The user must be at least 21 years of age
- Accurate and genuine personal information must be provided
- One person may operate only one account
- You must be a resident of an area where online gambling is legal under applicable law
- Accounts may not be created from any country or region on the restricted list
1.2 Account Security and Responsibility
It is entirely your responsibility to ensure the security of your tg9999 account:
- Keep your password confidential and do not share it with anyone
- Allowing anyone else to use your account is prohibited
- If you suspect unauthorised access, notify support immediately
- You are responsible for all activity on your account
- Documents required for identity verification must be provided
1.3 Identity Verification (KYC)
tg9999 follows a KYC (Know Your Customer) process to ensure safe and transparent operations. We may verify your identity before processing a withdrawal or for transactions above a certain limit. This verification may require a national ID card, passport or other government-issued documents. Withdrawal processing may be delayed if verification is not completed.
2. Deposit and Withdrawal Policy
Rules for payments, deposits and withdrawals at tg9999.
2.1 Payment Methods and Limits
The table below provides key information about payments at tg9999:
| Category | Description |
|---|---|
| Accepted Methods | bKash, Nagad, Rocket, Upay |
| Minimum Deposit Amount | ৳200 (per method) |
| Minimum Withdrawal Amount | ৳500 |
| Standard Withdrawal Time | 15 minutes to 2 hours |
| Currency | Bangladeshi Taka (BDT / ৳) |
2.2 Deposit Terms
- Deposited funds must come from your own account
- Deposits from third-party accounts or cards are prohibited
- After a successful deposit, your balance is generally credited instantly
- In case of any technical issue, please contact support
- All funding information is stored in our secure system
2.3 Withdrawal Terms
- Withdrawals will only be processed to verified accounts
- You are requested to deposit and withdraw using the same method
- Bonus funds may not be withdrawn before the bonus wagering requirement is met
- The right to suspend withdrawals in case of suspicious activity is reserved
- Withdrawals may be delayed if KYC verification has not been completed
3. Bonuses and Promotional Offers
Rules for the welcome bonus and all promotional offers.
3.1 Welcome Bonus
Members making their first deposit at tg9999 will receive a 100% first-deposit bonus, up to ৳20,000. The wagering requirement for this bonus is 20 times.
| Deposit Amount | Bonus Amount | Total Balance |
|---|---|---|
| ৳1,000 | ৳1,000 | ৳2,000 |
| ৳42,000 | ৳20,000 (Maximum) | ৳62,000 |
- The bonus is for new members only and each member may receive it once
- The bonus balance may not be withdrawn until the wagering requirement is completed
- Certain games may contribute differently to wagering calculations
- tg9999 reserves the right to cancel a bonus if bonus abuse is suspected
- There may be a specific time limit for claiming a bonus
3.2 VIP Program Benefits
tg9999's three-tier VIP program offers weekly cashback benefits:
- Bronze — up to 0.3% weekly cashback
- Silver — up to 0.5% weekly cashback
- Gold — up to 0.8% weekly cashback
- Advancement to a higher tier depends on activity and the type of games played
3.3 General Promotion Terms
- Each promotion has its own specific terms that apply
- It may not be possible to claim one bonus while another bonus is active
- Promotional offers may be changed or cancelled without prior notice
- Bonus abuse or gaining benefits through multiple accounts is prohibited
- In disputed cases, the decision of tg9999 will be considered final
4. Gameplay and Code of Conduct
Rules to follow while playing on the tg9999 platform.
4.1 Fair Play Policy
tg9999 believes in the principle of fair play and is committed to ensuring transparency in all games. The games used on our platform are developed by reputable game providers, including Pragmatic Play, Spribe, JILI, PG Soft and many others. These providers use Random Number Generator (RNG) technology to ensure unbiased outcomes.
- Attempting to influence game outcomes using any kind of software or technique is prohibited
- Playing using automated bots or scripts is strictly prohibited
- If a game error or bug is detected, the relevant round may be cancelled
- An account may be temporarily suspended while suspicious activity is under investigation
4.2 Prohibited Activities
- Operating multiple accounts
- Money laundering or use of illegal funds
- Cheating or colluding against other users
- Exploiting vulnerabilities in the platform
- Any form of harassing behaviour
- Creating an account with false information
4.3 Consequences of Violations
- Sending of warning messages and notifications
- Cancellation of bonus and promotional benefits
- Temporary or permanent suspension of withdrawal privileges
- Temporary or permanent closure of account
- Forfeiture of winnings earned
- Legal action taken if required
5. Privacy and Data Protection
Policies for the collection, storage and use of user information.
5.1 Data Collection and Use
tg9999 uses SSL encryption technology to keep users' personal information secure. The information we collect is used only for providing services, identity verification, fraud prevention and improving customer service. To learn more about sharing information with third parties, please read our Privacy Policy.
- Name, address, date of birth and contact information are stored securely
- Payment information is processed in encrypted form
- We never sell information for marketing purposes without permission
- We may be required to provide information to authorities when legally required
5.2 Cookies and Tracking
tg9999 uses cookies for the smooth operation of the platform. Cookies help improve your browsing experience, maintain login sessions and analyse site performance. You can control cookies from your browser settings, however this may limit some functionality of the platform.
6. Responsible Gambling
tg9999 is committed to ensuring a healthy and safe gambling experience for users.
6.1 Responsible Gambling Policy
tg9999 believes that gambling is an entertainment activity, not a means of financial gain. We encourage our users to play in a healthy and responsible manner. To learn more, please visit our Responsible Gaming page.
- Only play with an amount of money that you can afford to lose
- Set limits on time and money before you play
- Do not play to chase losses out of emotion
- Never consider gambling as a primary source of income
- If needed, contact support to set self-exclusion or deposit limits
6.2 Minor Protection
tg9999 takes a strict stance against gambling by minors. If any user is found to be under the age of 21, their account will be closed immediately and all transactions will be considered cancelled. Parents and guardians are requested to monitor their children's online activity.
7. Limitations of Liability
The scope and limits of tg9999's legal liability.
7.1 Service Availability
tg9999 strives to provide uninterrupted service, but the service may be temporarily disrupted due to maintenance, technical issues, or external factors. tg9999 is not liable for any losses caused by such disruptions.
7.2 Third-Party Software
Our platform uses software from third-party game providers. tg9999's direct liability for the performance, outcomes, or any technical errors of such software is limited.
7.3 Force Majeure (Unforeseeable Circumstances)
tg9999 will not be held liable if the service is disrupted due to natural disasters, government orders, cyberattacks, power outages, or any other unforeseeable circumstances. In such situations, we will make every effort to restore the service as quickly as possible.
8. Changes & Termination
Policies regarding changes to the terms and account closure.
8.1 Right to Modify Terms
tg9999 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will make efforts to notify users via email or through a notification on the platform. Continued use of the platform after any changes will be considered acceptance of the new terms.
8.2 User Account Closure
You may close your tg9999 account at any time. To do so:
- Contact support via 24/7 live chat
- Send an email to [email protected]
- Withdraw any remaining balance before closing your account
- Bonuses will be forfeited if pending wagering requirements are not completed
8.3 Account Closure by tg9999
- Accounts may be closed without prior notice in cases of terms violations
- Funds may be forfeited in cases of fraud or illegal activity
- Inactive accounts may be closed after notification
- There is an opportunity to appeal an account closure
9. Applicable Law & Dispute Resolution
9.1 Dispute Resolution Process
If a dispute arises between tg9999 and a user, an attempt will first be made to resolve it through discussion. Please contact our support team first to resolve any dispute. If a resolution through discussion is not possible, the assistance of a third-party mediator may be sought.
9.2 Contact Us
If you have any questions about these terms and conditions, please contact us:
- 24/7 Live Chat: Use the direct chat feature on the platform
- Email: [email protected]
- Our support team provides assistance in Bengali
For ages 21+ — Play responsibly
tg9999 is for adult users only. Gambling is a form of entertainment — it is not a solution to financial problems. If you need help, please contact us.
Read the Responsible Gaming Guidelines